Warehouse Service Clerk

Availability Window

Days From time To time Sun 14:00:00 22:00:00
Mon 06:00:00 14:00:00
Tue 06:00:00 14:00:00
Fri 14:00:00 22:00:00
Sat 14:00:00 22:00:00

I follow all company routines and adhere to Health and Safety policies and procedures.
I understand and deliver the safe and legal routines on my department.
I follow security and lockdown routines for my department/Centre.
I understand the performance and plans for my department and Centre.
I complete a variety of administration/clerical activities as detailed in the Distribution operating policies and procedures.
I deliver department routines ‘right first time’ using the training I have received.
I share innovative ideas and good practises with colleagues.
I actively participate and get involved with community and charity initiatives.
I follow our business code of conduct and always act with integrity and due diligence

You will be responsible for:

I support the flow of Drivers into the Distribution Centre to maintain efficiency and availability of work.
I support Drivers booking into the Centre and the use of lockers where needed, to minimise turnaround times and maximise workflow.
I support the integrity of the booking system by reporting and escalating any issues to relevant people that have the potential to impact the flow of work.
I support and assist Warehouse colleagues where required in the resolution of stock issues and exceptions, to minimise operational impacts and maximise the flow of work availability.
I monitor Warehouse systems to ensure we maximise the availability of equipment to perform operational roles and service our Stores.
I print and monitor system reports to ensure exceptions and issues are kept to a minimum, escalating any issues found.
I complete key system actions to ensure system housekeeping and reporting at end of day/week/period/year is accurate.
I complete system housekeeping routines.
I ensure that the stock integrity of products entering the Centre is maintained and stock issues are identified, adjusted and reported correctly.
I ensure deliveries are closed and exceptions completed correctly so supplier receipting is created on time.
I support the completion of Over The Bank/Trunking routines, to ensure the customer receives the right product on time.
I ensure accurate stock counting and stock resolution are completed to maintain service to the customer.
I ensure all abandoned pallets are resolved correctly in a timely manner to maximise service to the customer.
I support in the resolution of supplier payment queries.
I complete comprehensive handovers to colleagues, outlining any outstanding issues to be resolved.
I perform weekly checks on operational and consumable equipment that are key to maintaining efficiency, capturing findings and reporting any required resolutions.

You will need:

I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters.
I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team
I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times.
My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me.
I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved.

What's in it for you:

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Click here to read more about the benefits we have available for our colleagues

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility