Warehouse Operations Team Manager - Nights

Lead & manage the warehouse operations as well as a team of colleagues, ensuring we
deliver the safest and best/most efficient service to stores, the centre is always clean & tidy and the team
are at their best to deliver for our customers.

You will be responsible for:

As a Warehouse Service Operations Manager you will:

Work in a fast paced distribution environment where no day is the same.
Be in a driving role in serving Britain’s shoppers a little better everyday.
Put your skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers and colleagues.
Be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.
Get to grow your own team by spotting talent and giving them the feedback and support they need to be their best, whilst developing your own skills and experience.
Deliver an excellent service to our stores, whilst making sure everything is safe/legally compliant and everyone’s in the right place at the right time.
Be responsible for operational area(s) in the Distribution Centre, developing your skills and operational management knowledge and experience.
Lead your operational area of responsibility ensuring routines, processes, standards, coverage and change are all well managed and working with the wider Team Managers in your centre as one team.
Run the centre from time.
Ensuring every warehouse manager is the best trained, most capable manager they can be
Ensuring the right management cover is in the right place at the right time
Working closely with the lead transport manager to ensure the end to end operation is seamless.
Signing off competency of all trainee managers, graduates and lead managers, seen as an operational expert in my DC and wider stream
Following our business code of conduct and general data protection regulations always acting with integrity and due diligence.

This role is what management should be –out of the office and leading from the front in the warehouse with your colleagues.

Putting colleagues at the heart of what I do so they can deliver an excellent service to stores enabling them to deliver the easiest shopping trip in town:

Creating an inspiring, welcoming and inclusive working environment for everyone.
Delivering a safe and efficient operation by coaching my team to play their part.
Promoting a culture of safety first through leading and managing safe & legal routines.
Ensuring that the team are fully trained and validated in their roles.
Creating an environment of two way communication, inspiring a culture of trust.
Coaching and managing colleagues to enable them to deliver daily priorities and be in the right place at the right time to meet our customer’s needs.
A role model for colleagues, living the Tesco values and a brand ambassador that builds colleague advocacy.
Understanding the Big 6 for my centre and areas I manage, leading my team to deliver the targets and root causing/action planning where targets are not being met.
Reviewing systems/reports to deliver the right improvements for customers and colleagues, action planning as required.
Understanding the centre operating model so colleagues are in the right place doing the right activities at the right time.
Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste.
Developing own operational and leadership skills, actively seeking feedback.
Lead/managing the team to deliver a clean and tidy centre.
Managing stock, warehouse layout/processes to ensure colleagues can complete their routines right, first time.
Working in partnership with third party partners for the good of Tesco and our customers.
Celebrating success and recognising when colleagues give great service.
Providing coaching/feedback where necessary.
Supporting those who need help to improve their performance.
Engaging colleagues with change and leading/sustaining changes to continue to be simple and efficient.

You will need:

Our values & leadership behaviours:

Collaboration
Working together across Tesco to achieve shared success.
Empathy
Building strong relationships with customers and colleagues.
Responsiveness
Being flexible in the way you think, make decisions and handle change.
Responsiveness
Being flexible in the way you think, make decisions and handle change.
Innovation
Always looking for ideas and opportunities to build a better Tesco.

Winning together behaviours:

Believe in each other…
because when trust is high we can move at pace.
Building trust in teams and enabling end to end collaboration across Tesco.
Stay Curious…
because the best ideas come from thinking differently and hearing every voice in the room.
Be Brave…
because when we take calculated risks, when our purpose is clear we feel connected to it. Doing the right thing and creating safe spaces where colleagues can test, learn and speak up.
Live 20/80…
because focusing on the few things that will make the biggest difference is how we win.

What's in it for you:

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

Annual bonus scheme of up to 10% of base salary
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life’s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
Click here to read more about the benefits we have available for our colleagues

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility