Valet Parking Associate

Our Valet Parking team are now looking for a Valet Parking Associate to join the team. Valet parking is one of the most unique departments within Harrods - often the first and last point of contact with our customers, the team here play a vital contribution to the world class service Harrods is known for.

About the Role

The Valet Parking Associate is a dynamic role that combines exceptional customer service with strong driving skills. This position requires confidently, efficiently, and safely parking customers’ vehicles while delivering an outstanding front-of-house experience.
Front-of-house responsibilities include processing POS transactions, managing general administrative tasks, and going above and beyond to ensure a seamless customer experience from start to finish.
Valet parking duties include the careful collection and parking of vehicles while adhering to all health and safety standards. The role also ensures that residents have uninterrupted access to their allocated parking spaces by following company policies and understanding the specific procedures of the Harrods car park.
This role works on a rota basis, 5 days out of 7

About You

We are looking for someone who thrives in a fast-paced environment and is passionate about delivering excellent customer service. A positive, proactive mindset and the ability to ensure every customer interaction is meaningful are key to success in this role.
You will also:

Be over 25 with a full, clean UK driving licence, able to drive both manual and automatic (required for insurance purposes).
Have experience in a professional driving environment (desirable, not essential).
Demonstrate strong customer service skills, including the ability to handle complex situations with professionalism and care.
Be trustworthy, reliable, and proactive, showing initiative in all aspects of the role.
Work collaboratively as part of a team, supporting the wider Retail Services department.
Be fully flexible to work 5 days out of 7 on a rota basis, shift times around our store opening times.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods