Software Technical Lead

Our Technology Team has made great progress in building our skills in Engineering and DevOps, but there is still much to do. We are continuously evolving our digital platform with the latest technologies and have an exciting opportunity for a Tech Lead to join our agile teams in London.

Our engineering team embraces MACH architecture (Microservices, API-first, Cloud-native, and Headless) to deliver cutting-edge solutions. Continuous learning is extremely important to us, and we support our engineers in improving their skills and staying updated with the latest technologies

As a Technical Lead, you'll play a crucial role in shaping the technical design and solution of our product initiatives within your squad. Your experience in leading technology transformations will be essential as we continue our transition from monolithic architectures to a scalable MACH-based platform. You will use your expertise in to build and support new features, adding value to our business. You will also have opportunities to become a people manager fostering the growth and development of our engineering team.

This role is perfect for someone who wants to drive technology-driven change and improve customer engagement at Selfridges. Ideal for someone eager to help the team innovate, grow and evolve and have a track record of working in teams delivering complex, performant, high quality software.

Key Responsibilities:

Apply a structured approach to systems analysis and development.
Design and deliver scalable, distributed, cloud-based systems.
Ensure team alignment with goals and objectives.
Lead technical design and high-level scoping sessions.
Collaborate with internal and third-party engineering teams on solutions.
Coach and mentor engineers with a focus on testing and best practices.
Continuously learn and introduce new technologies where appropriate.
Maintain high standards of software quality by establishing good practices and processes, utilizing techniques such as TDD and pair programming.
Identify and implement improvement strategies across the platform.
Provide technical leadership and make decisions on solutions.
Lead the design and implementation of CI/CD pipelines in collaboration with the DevOps team to ensure reliable and frequent releases.
Collaborate with Product, Architecture, Quality and Delivery teams to develop roadmaps for product features and technical improvements.
Troubleshoot and resolve complex front-end and back-end issues.
Establish robust support models for delivered services.
Foster a quality-focused culture within the engineering team.
Champion performance optimization and security throughout the development lifecycle.
Collaborate with Principal Engineers to drive solutions, principles, and strategic plans.
Promote Agile development methods such as Scrum or Kanban.

The Ideal Candidate:

Strong foundation in software engineering principles and scalable system design and security best practices.
Deep understanding of headless architecture and its implementation.
Experience in designing and leading the implementation of micro-frontends and micro-services architectures
Proficient experience with monitoring tools such as Dynatrace
Take ownership of the development of monitoring and observability practices
Proficiency with Java, Java Script/Typescript, React, Next.js and Typescript.
Proficiency with core AWS services (API Gateway, Lambda, DynamoDB, SNS, SQS).
Good understanding of REST API / GraphQL consumption
Familiarity with monitoring solutions like CloudWatch or Dynatrace.

Good understanding of infrastructure as code (IaC) using AWS CDK or Terraform.
Experience with Github, Jenkins or GitLab CI.
Good understanding of Clientele, CRM (Salesforce), Membership, and Loyalty programs within an Omnichannel Retail environment.

Proven track record in technical decision-making and guiding teams to implement maintainable solutions.
Excellent leadership, communication, and interpersonal skills.
Experience in hiring, developing, and recognizing talent.
Ability to lead Engineering Guilds to introduce and enhance engineering initiatives.
Experience working in fast-paced, dynamic environments, and in driving change through innovation and collaboration.
Experience with CMS like Content stack and AEM.
Experience with HCL Commerce or, more generally, in the e-commerce sector
Knowledge of Docker and Kubernetes.
Experience of working in Omnichannel Retail, with experience of Customer Relationship Management and Customer Data Management
Experience in dealing with data analytics and data management concepts Working knowledge on Python, ETL techniques, Hadoop, Big data is an advantage

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.