Service Maintenance Technician - Security

As the Service Maintenance Technician specialising in security, you will deliver a great quality service to our customers and colleagues using the operating model in order to minimise equipment breakdown and impact on safety, security, and legal compliance. Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. You will be responsible for: Responding to and completing reactive maintenance on CCTV systems (both analogue and IP networks) in retail premises across a designated region. Completing reactive maintenance on checkout belt and cash conveyance systems in retail premises across a designated region (training will be provided, where required). Verisae usage and parts replenishment Communicating with my team and the wider business team Working collaborative with the TBS Planning and Parts Teams Ensure PDA compliance Following our Business Code of Conduct and always acting with integrity and due diligence Supporting change within the business to ensure continuously improved performance. Support my manager to resolve customer issues #LI-JS1 You will need: UK driving Licence Proven Security-related technical skills - City & Guilds, apprenticeship CCTV (analogue & IP) experience (essential) CCTV qualification/certification (desirable) Ability to install, configure and maintain CCTV equipment to the relevant industry standards Experience working with the following systems: Hikvision, Pelco, Hanwha Techwin Experience of working in a retail environment (desirable) Administrative skills to include IT & Microsoft Office suite Customer/stakeholder escalation management Resource scheduling IOSH qualification (desirable) IPAF (desirable) Asbestos Awareness What's in it for you: We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Colleague bonus scheme Holiday starting at 25 days plus a personal day (plus Bank holidays) Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want Click Here to read more about the full range of benefits we have available for our colleagues About us: Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you. NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility