Security Operations Centre Duty Manager (Nights)

<p style="margin:0px;font-size:12px;padding:5px 0px;"><span style="font-size:14px;">As Security Operations Centre Manager, you will ensure a highly effective and efficient Security Operations Centre (SOC) that operates 24/7/365, in accordance with the Selfridges SOC Standard Operation Procedures and in alignment with applicable British Standards and Legislation. Providing overall leadership to a large SOC Team of Analysts.</span></p><p style="margin:0px;font-size:12px;padding:5px 0px;"><span style="font-size:18px;"><strong style="font-weight:700;">As Security Operations Centre Manager you will:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li><span style="font-size:14px;">Manage the day to day monitoring and integration of all key systems including CCTV, alarms, travel, media, social media, building management, fire safety, across all locations</span></li><li><span style="font-size:14px;">Responsible for the centralised incident reporting and escalation. Responding effectively to incidents and escalations including participating in incident & crisis management, exercises, tests and training, as required by the SBRM </span></li><li><span style="font-size:14px;">Develop and establish the SOC policy, procedures, standards and measurements, across all key locations and subsidiary control rooms</span></li><li><span style="font-size:14px;">Lead on innovation by implementing controls and measures that reduce stock loss in all key locations</span></li><li><span style="font-size:14px;">Recruit and train SOC personnel on appropriate security policy and SOC procedures, embedding and owning a positive culture and awareness, across all locations</span></li><li><span style="font-size:14px;">Establish solid and collaborative working relationships with Security Managers, LP Managers, Investigations Managers and Financial Crime Managers to collaboratively combat all loss and crime</span></li><li><span style="font-size:14px;">Build effective relationships with all relevant external parties: Police, National Crime Agency, Crime Prevention agencies and collaborate with other organisations in identifying and sharing good practice</span></li><li><span style="font-size:14px;">Prepare and control the budget for SOC operations, to ensure delivery of operational excellence</span></li><li><span style="font-size:14px;">Produce period reporting and analysis for the Senior Business Resilience Manager as required</span></li></ul><p style="margin:0px;font-size:12px;padding:5px 0px;"><span style="font-size:18px;"><strong style="font-weight:700;">A bit about you:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li><span style="font-size:14px;">A leader, who is naturally pragmatic, enthusiastic and motivational. You are able to ability to influence and inspire change when necessary</span></li><li><span style="font-size:14px;">Experienced. You have a background in developing and embedding effective security strategies in a retail environment as well as SOC policies and procedures</span></li><li><span style="font-size:14px;">A great communicator. Able to manage multiple stakeholders, and engage people at every level of our business, influencing change where necessary </span></li><li><span style="font-size:14px;">Qualified. You have front line SIA licence and CCTV SIA Licence </span></li><li><span style="font-size:14px;">Naturally pragmatic and solutions orientated. You are calm under pressure and can give clear guidance in times of crisis</span></li><li><span style="font-size:14px;">Proficient with IT, security systems and other communications</span></li><li><span style="font-size:14px;">Knowledgeable. You have a fill understanding of compliance with all associate statutory regulations and legislation</span></li><li><span style="font-size:14px;">An example of our values, a trusted and respected colleague</span></li></ul>