Search & Browse Manager

This role will be at the heart of strategically improving the customer journey for the fast-growing online channel. It will be responsible for the day to day running, maintenance and improvements of Search & taxonomy for the new clothing proposition within the grocery home shopping website, as part of a well-established search & browse team. Building and executing an optimisation navigation plan with the online commercial team based upon customer and trading KPIs. This role is also responsible for category specific search optimisation, using analytics to identify and track customer and seasonal trends, reporting on weekly KPIs, working with our technology teams on continually improvements of our current tools as well as being a key part of building the strategic plans for the future of search and browse. Working in an agile working environment (full training given).

You will be responsible for:

Owning
Previous e-commerce experience working in search and taxonomy desirable.
Relationship management across cross functional teams

Collaboration with multiple stakeholders

Identifying and driving forward opportunities

Flexibility and ability to place and organise.

People management experience desirable

of the online taxonomy customer journey by overseeing the accuracy BAU line mapping of all new lines. Building and executing a seasonal trading plan with the commercial team.
On site search optimisation for category specific proposition, identifying and focusing improving trending and key search terms.
Building and using analytical dashboards tracking and reporting on weekly KPIs
Collaborating with multiple departments within the online space to build out a taxonomy that aligns with various key objectives.
Building close and effective relationships with key teams across multiple disciplines
Spotting and implementing process and technological improvements within the work stream, including the writing, and presenting of business cases.
Owning and adapting taxonomy processes and procedures as the business grows and diversifies.
Follow our Business Code of Conduct and always acting with integrity and due diligence -Develop and lead a high performing team, giving them the opportunities to be their best.
Working in an agile way of working and continue to improve operational efficiency.

You will need:

Previous e-commerce experience working in search and taxonomy desirable.
Relationship management across cross functional teams
Collaboration with multiple stakeholders
Identifying and driving forward opportunities
Flexibility and ability to place and organise.
People management experience desirable
Passion to improve customer experience (taxonomist preferable)
On site search experience (preferable)
Digital analytics (Adobe analytics preferable)
Desire for continuous improvement

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What's in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility