Sales Associate - Rotisserie

We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Rotisserie department in our Foodhalls.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

Our Rotisserie counter is one of a kind, providing the opportunity to learn more about food and service within our wider Foodhalls Division. The environment is fast moving and customer service focused, with the Sales Associates working on the counter being passionate and knowledgeable about all things food and drink.

From loading the raw chickens in the hot oven behind the counter, storing meat at the right temperatures, and cutting, preparing, serving meats (chicken, pork, beef), to providing an excellent customer service to all our customers, the Sales Associates on the Rotisserie counter will relish the hustle and bustle of our world-famous Foodhalls.

In return, you’ll enjoy a package that includes an annual salary of £28,554 and access to a monthly bonus, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

About You
You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

You will be assisting and advising customers based on their needs and preferences and/or allergies on their lunch selection, which will involve preparing lunch boxes, wraps and sandwiches whilst providing excellent customer service. You will also have an excellent communication with our production kitchen to ensure the food preparation runs smoothly and the counter is fully replenished at all times.

You’ll also -

Have great organisational skills to keep the shop floor running smoothly
Have the ability to remain calm, and measured even when under pressure
You’ll be resilient, and adaptable to your audience and environment believing that anything is possible
Have good knowledge of food safety
Be comfortable working with meat, both raw and cooked (chicken, pork, beef)
Have an awareness of allergies and dietary restrictions (preferred, but not essential)
Have kitchen or hospitality experience (preferred, but not essential)

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods