Restaurant Supervisor

Role: Restaurant Supervisor

About Us:

Ciao! At Franco Manca, when we say good food takes time, we don’t mean between our ovens and your plate. It’s everything before that. From our doors first opening in 2008 to fresh harvests plucked. It’s good to know where your food comes from. But we can tell you from who and why, too. Because to be the sourdough pizza pioneers you have to be traditional in practice, and radical in application. So, eat your crusts and count to ten — this is pizza as it should be.

About The Role:

We’re on the lookout for a passionate and dynamic Restaurant Supervisor to join our team and help us create unforgettable dining experiences for our guests.

If you thrive in a fast-paced environment, have a passion for great Italian food, and love leading an awesome team, we want to hear from you!

What You’ll Do:

Lead by example, delivering exceptional service to every guest.
Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
Motivate and coach the team to achieve high performance and maintain our quality standards.
Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
Assist in managing rotas, ensuring adequate staffing levels for peak times.
Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
Maintain health and safety standards, ensuring compliance with all food hygiene regulations.

What You’ll Bring to the Role:

You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
Have a passion for great Italian food and creating memorable customer experiences.
Strong leadership skills, with the ability to motivate and inspire your team.
Excellent communication and interpersonal skills.
A proactive, hands-on approach to problem-solving and multitasking.
Flexibility to work evenings, weekends, and holidays as required.
A commitment to upholding Franco Manca’s values and delivering top-quality service.

What You'll Get:

Tronc Scheme
Initial 5-week training programme
Free yummy pizzas and soft drinks on shift
Free Sourdough bread to cook at home
Ongoing personal growth and development with our Franco Academy
28 paid holidays
AXA Employee Assistance Programme with Health App and counselling
Additional leave and flexible schedules
Pension Scheme
Annual Social events and Days out
Staff discount when dining in any Franco Manca and other group brands
Employee referral bonus scheme
Team competitions and personal rewards
Career opportunities all over the UK

If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!