Restaurant Host / Hostess
Windsor Locks, CT, US, 06096
Job Description
$17.01
Comprehensive Benefits
401K Matching
Employee Meal Plan
Employee Assistance Program
SSP America operates several restaurants within Bradley International Airport. At SSP America, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are Experts at creating a welcoming atmosphere with warm smiles, showing respect to every guest, and confidently answering questions about our restaurant and the airport. If this sounds interesting to you, we'd love to have you on our team!
Here are some things you can expect as a Host/Hostess:
Greet all guests in a courteous and professional manner and escort them to their table
Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
Assist guests with children and special needs, as required
Present menus, answer questions and offer suggestions regarding food and service
Inform servers and management of special needs and/or potential problems with guests
Clear and reset counters or tables at conclusion of each course
Ensure complete guest satisfaction
Thank guests for their patronage upon exiting the restaurant
Skills and Requirements:
6 months' experience working in retail or food service environment
High school diploma preferred
Verbal and written communication
Ability to read, speak, and understand the English language in order to communicate with guests
Experience in dealing with problems involving customer service
Food handlers permit as required by law
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
