Regional Visual Merchandiser

Our Visual Merchandising team are looking for a Regional Visual Merchandiser to specialise in Harrods Airport stores across Heathrow and Gatwick.

This role plays a key role in sharing the magic of Harrods at our airport locations. The position calls for an individual who has a passion for cross-category merchandising, covering multiple categories including Womenswear, Menswear and Childrenswear, Accessories, Food and Harrods Own Label.

The role is based 3-4 days per week at Heathrow, 1-2 days at Knightsbridge and Gatwick once per month

About the Role

As a Regional Visual Merchandiser, you will collaborate closely with the Knightsbridge Visual Merchandising team to develop and execute creative display schemes that maintain a consistent and elevated brand presence across multiple locations. Your role will be key in dressing and installing displays across various categories, ensuring that Harrods is presented as the pinnacle of luxury, expertise, and innovation. You will play a vital part in understanding the needs of the travel retail consumer and ensuring these insights shape all creative decisions across different store environments.

You will regularly conduct floor walks with store teams, identifying opportunities to enhance visual displays in response to business needs. Drawing from trend analysis and research, you will translate insights into mood boards and design concepts, curating outfits and product selections that captivate and inspire customers. Additionally, you will actively seek stakeholder feedback on the visual impact of displays, making refinements where necessary to optimise engagement and drive sales.

About You

Ideally, you will have experience in visual merchandising within a retail environment, but more importantly, you will have a passion for retail and a drive to elevate our partnering brands and Harrods Own Label. You will be highly creative with a keen eye for fashion, a strong understanding of luxury retail, and the ability to curate engaging displays that enhance product performance and drive sales. Organised, collaborative, and detail-oriented, you will thrive in a fast-paced environment, demonstrating resilience and a problem-solving mindset.

You will also:

Have experience in visual merchandising, ideally within fashion or luxury retail
Possess strong knowledge of fashion, luxury brands, and current trends
Be highly creative with strong styling skills, including mannequin dressing
Demonstrate excellent planning, organisation, and attention to detail
Work collaboratively while maintaining composure under pressure
Be based within a reasonable commuting distance of Heathrow and Gatwick airports, with some time spent in our Knightsbridge store

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods