Plumbing Technician

We are looking for a qualified and experienced Plumbing Technician to join our team based in Knightsbridge, working across our store and satellite areas.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

In this role, you will be responsible for the operation, maintenance, and repair of plumbing systems within our Knightsbridge store. You will work closely with the Principal Technician and other team members to ensure that all plumbing systems are functioning optimally, reacting quickly to any issues that may arise.

Other responsibilities include:
• Carrying out maintenance and repairs on pipework systems, pumps, valves, and public health systems as instructed.
• Managing water treatment and conditioning of heating and chilled water systems.
• Performing both planned and reactive maintenance tasks, either independently or with specialist contractors.
• Prioritising workloads based on risk to business operations and responding to emergencies.
• Installing, decommissioning, and replacing equipment with high-quality workmanship.
• Ensuring compliance with legislation and maintaining an understanding of industry standards, including Legionella management.

This is a full-time role working a shift pattern of 4 on, 4 off (12-hour shifts from 7:30 am to 7:30 pm).

About You

You will hold an NVQ Level 3 qualification in plumbing and be suitably qualified to a minimum City & Guild level. Ideally, you will have experience in a commercial setting, especially within stores or shops. You should be confident, self-motivated, and able to work independently. Strong communication skills and the ability to problem-solve under pressure will be essential, along with a solid technical knowledge of plumbing and mechanical systems.

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods