General Manager

An exciting opportunity has arisen for a passionate and experienced retail leader to take charge of a prestigious luxury store in the heart of York city centre.

This globally respected brand is celebrated for its precision, craftsmanship, and timeless design — attracting a discerning clientele seeking quality and elegance. This is your chance to lead a beautiful store, delivering exceptional service in a refined, client-focused environment.

This role is about more than managing sales — it’s about curating a world-class customer experience. You'll take the time to understand your clients, build meaningful long-term relationships, and guide them through a considered, high-value purchase journey. Attention to detail, excellent communication, and a naturally consultative approach are essential.

As Store Manager, you’ll inspire, coach, and develop your team to mirror your standard of personalised service. You'll foster a culture of excellence and collaboration, helping your team grow in confidence, capability, and commercial impact.

What we're looking for:
- Strong experience in a one-to-one luxury retail environment
- Proven ability to build and retain client relationships
- Confident leading a team and driving performance through coaching
- Ideally, experience hosting in-store events and managing high-value sales cycles

What’s on offer:
- Up to £40,000 basic + attractive commission structure
- Staff discount, wellbeing and healthcare support
- Birthday day off + generous holiday package
- Ongoing development and genuine career progression within a growing brand

If you're passionate about luxury retail, confident in leading a team, and ready to create unforgettable client experiences, we’d love to hear from you.

Apply now to take the next step in your career.