Deputy Manager
London
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Job Opportunity: Deputy Manager
Location: London
Job Type: Full-Time
Are you a passionate leader with a drive for delivering exceptional customer service? We are looking for a skilled deputy manager to join our team. This role offers the perfect opportunity to step up your career in the retail industry while working in a fast-paced, customer-focused environment.
Key Responsibilities:
• Support the store manager in overseeing the daily operations of the supermarket, ensuring everything runs smoothly.
• Lead, motivate, and develop the store team to deliver outstanding customer service and achieve performance goals.
• Ensure efficient stock control, including inventory management, product replenishment, and quality standards.
• Handle customer queries, concerns, and complaints professionally, ensuring high levels of satisfaction.
• Help manage team scheduling, recruitment, and training to maintain a motivated and skilled workforce.
• Assist with store marketing and promotions to increase foot traffic and sales.
• Ensure compliance with health & safety regulations and company policies.
• Monitor and manage store budgets, including cost control and waste management.
• Lead by example in promoting a positive, customer-first culture within the store.
What We’re Looking For:
• Previous experience in a supervisory or management role in retail, ideally within a supermarket environment.
• Strong leadership skills with the ability to inspire and guide a team.
• Excellent communication and problem-solving abilities.
• A proactive approach to ensuring excellent customer service at all times.
• Strong organizational skills with the ability to handle multiple priorities.
• Flexibility to work varying shifts, including weekends and holidays.
• Knowledge of stock control, budgeting, and supermarket operations is a plus.
Why Join Us?
• Competitive salary and performance-based bonuses.
• Opportunities for career progression and professional development.
• Employee discounts and other benefits.
• A supportive and dynamic work environment that encourages growth and teamwork.
If you're ready to take on a rewarding leadership role in a thriving supermarket, we want to hear from you! Apply now to join our team and help us create an excellent shopping experience for our customers.