Customer Assistant Phoneshop (Permanent 25 - 30 Hours) - Claremorris

We are looking for Tesco Phoneshop Team Members in this store.

Every part of Tesco Mobile puts our customers first – our tariffs, our shops, and our award-winning Customer Care. We’ve teamed up with 3 giving our savvy customers 99% coverage. In our stores, our colleagues aren’t on commission. It’s all about finding our customers the perfect phone and tariff.

Are you warm, friendly, and approachable?
Do you have the drive and motivation to work in a sales and service environment?
Can you adapt to working in a fast-paced ever-changing environment?
Do you enjoy working with the latest technology?
Are you a team player who supports others and builds great team spirit?
Do you enjoy building relationships with customers to establish their needs and help them choose the right products for them?

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for:

Always put the customer first and consider them in everything you do.
Get to know your customers and serve them with pride.
Help to ensure products and services are available for customers at all times.
Keep the shop floor and back areas clean and tidy at all times.
Using the training you receive, follow department routines and processes.
Follow all company policies and adhere to Health and Safety routines.

You will need:

A passion for delivering great service, greeting customers with a smile and serving them with pride
The ability to build rapport with customers, meaning they leave the store having experienced a great phoneshop shopping trip
To take the initiative and make decisions that are right for our customers
Work well within a team and communicate effectively and openly with others
Build relationships with colleagues to create a team spirit, having fun and celebrating success
Be at work on time, well presented and ready to be a Tesco Mobile brand ambassador

What's in it for you:

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

Competitive Salary
Bonus Scheme*
Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.
Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*
Life Assurance
Pension Scheme*
Save As You Earn Scheme*
Paid Family Leave
Bike to Work
Long Service Awards
Commuter Scheme

*Entry requirements and rules of the scheme apply

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility