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As Brand Specialist you will: Deliver exceptional service to our Selfridges and Ralph Lauren customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness,...
As the Store Operations Manager you will contribute to optimising store operational performance by ensuring that all front of house and back of house procedures are effective and compliant with Selfridges standards. You will support in measuring and challenging teams around commercial KPIs. You will support the Head of...
Job Description As an Personal Shopping Consultant, you will deliver an extraordinary customer experience, while meeting sales and profit targets. Developing a client engagement strategy whilst working cross functionally to execute this to the highest standard. In this role you will: Nurture and develop relationships to generate...
As a Department Manager you will: Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights Support the concession businesses in your department by working closely with the Concession Manager to support and set...
What is the role? As a Senior Personal Shopper, our mid-tier of personal shopper, you will be responsible for managing and growing relationships with Selfridges’ core personal shopping customers, including our VSPs and VVSPs tiers, along with new high-net-worth clients shopping by appointment. You will demonstrate strong networking and...
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